circle
vector
vector

The New Engine of Global Growth

Global Capability Centers (GCCs)

A Global Capability Centre (GCC), also known as Global Innovation Centre (GIC), is your company’s own team in an offshore location that delivers core work—engineering, product, analytics, finance, HR, customer success—while adhering to your standards, culture, and IP policies

Unlike outsourcing, a GCC builds long-term capability, not just short-term capacity. These centres are usually set up in talent-rich markets like India, where a deep, diverse, and highly skilled workforce enables companies to build world-class teams across multiple sectors and scale them swiftly to meet evolving business needs.

India

why india?

  • India: The go-to-market for global companies seeking a strong, compliant, and scalable offshore presence.
  • Beyond infrastructure: Building a GCC in India means creating an environment that mirrors global standards while leveraging local advantages.
  • Strategic time zone: India bridges East and West, enabling seamless collaboration with teams across the Americas, Europe, and Asia-Pacific.
  • Robust digital ecosystem: Backed by strong digital infrastructure and a thriving start-up ecosystem.
  • Innovation-driven growth: Home to a rapidly expanding base of GCCs focused on innovation and transformation.
  • Global operations enabler: Supports continuous global operations while accelerating transformation.
  • Sustainable advantage: Establishing a GCC in India ensures long-term competitiveness and scalability.
1,700+
GCCs in India
$65B
Annual value created
2,550
Projected GCCs by 2030
$110B
Projected market size by 2030
3rd
Largest Economy
2.6M+
STEM grads yearly

Why Launching Now In India Matters

You already know Why India.
The more critical question today is Why Now?

In the fast-paced world of global business, time-to-value matters.

The convergence of global trends and India’s peak ecosystem maturity has created a unique, time-sensitive window of opportunity.


Build Your Next Growth Chapter With OBOX
🚀 Start Your GCC Journey
India
AI isn’t the future, it’s the present:

The AI revolution is a core survival strategy, not an experiment. Launching in India now gives you immediate access to India’s vast AI and digital talent pool workforce that positions you at the forefront of global innovation.

Robust ecosystem:

India’s mature GCC ecosystem—with ready access to talent, regulatory frameworks, digital infrastructure, & vendor networks—makes it easy to set up, operate efficiently, and achieve immediate strategic impact.

Resilience is the new competitive edge:

By establishing operations in India, your organisation builds stability and scalability amid global volatility, ensuring continuity, agility, and rapid response to disruptions while securing critical talent.

First-mover advantage:

The faster you establish your India operations, the sooner you can drive innovation, scale teams, and capture market share—leaving competitors playing catch-up in a rapidly evolving landscape.

Cost Arbitrage:

India offers 50–60% lower setup and operating costs, unlocking a 3x–4x ROI within a few years. This efficiency frees up capital to fund innovation, accelerate time-to-market, and drive results from day one.

India is ready—are you?:

With digital infrastructure, evolved GCC models, and world-class talent aligned, India has never been more launch-ready. Waiting means watching others seize the advantage first.

Acting now is more than an operational decision; it’s a strategic imperative.
vector

Our 3D Framework

OBOX delivers a full-lifecycle GCC solution, guiding you from your first step in India to a fully operational, high-performing centre, and supporting ongoing transformation as your needs evolve.

We offer you a 3 Dimensional 3D ART-OF-FRAMEWORK - through DESIGN, DEVELOP and DELIVER.

Design with Purpose. Deliver with Confidence — The foundation of a successful GCC is a strategic blueprint that aligns business goals, mitigates operational risks, and sets the stage for sustainable growth.

Puzzle Icon

Strategic Consulting

Aligning Vision & Goals: We begin with focused discussions to understand your business objectives, India expansion plans, and GCC vision—ensuring alignment from the very start.

Evaluating Entry Models: We help you choose the best entry model — EOR-to-GCC for speed, BOT for phased transition, or full entity setup for long-term ownership.

Your Strategic Roadmap:We create a tailored roadmap by assessing current operations and using benchmarks to highlight opportunities, risks, and cost efficiencies.

Puzzle Icon

India Entry Blueprint

Defining Operational Scope: We outline which functions transition into your GCC, aligning the model with your growth and innovation goals.

Cost Modelling & Governance: We build detailed cost models covering salaries, statutory obligations, and overheads, while embedding governance across HR, finance, and compliance to maximise your ROI.

Future-proofing India Expansion: We assess potential risks and scalability to ensure your GCC is designed for long-term expansion and operational resilience.

Puzzle Icon

Talent Mapping and Location Strategy

Selecting Optimal Location: We identify India’s most strategic hubs by evaluating infrastructure, talent density, connectivity, and cost efficiency for sustainable and long-term growth.

Finding the Right Talent: We help you attract and hire the right talent with the skills, innovative mindset and cultural fit to drive productivity and long-term impact.

Building Your Ecosystem: We analyze the business ecosystem to find a location where talent, innovation, and scalability converge, positioning your GCC for resilience and strategic market value.

Puzzle Icon

Infrastructure Modelling

Crafting Your Foundation:We design scalable physical and digital infrastructure—offices, coworking spaces, IT systems with comprehensive data security measures.

Enabling Team Collaboration: We define and deploy the collaboration platforms, tools and protocols needed to ensure connected, efficient workflows across teams.

Ensuring Operational Resilience: We build infrastructure aligned with continuity, flexibility, and efficiency to minimize operational bottlenecks and support long-term expansion.

From Blueprint to Breakthrough — With your strategic blueprint designed, we shift from architecture to execution aligning with your priorities: if speed is the prime concern, you’re able to start hiring without waiting months for paperwork; if compliance is the focus, every statutory registration and process is covered; and if cost predictability matters most, structures are put in place to give you control.

Puzzle Icon

Setup and Launch

Creating your Centre: We execute your GCC launch according to your chosen model, managing all systems, teams, and processes to ensure it is ready to deliver immediate operational readiness, delivering value to your global operations.

With Entity: We establish a fully owned Indian entity, with all legal, payroll, HR, and finance systems ready for long-term growth.

Without Entity: We enable you to start immediately under our umbrella (Employer of Record - EOR), handling all hiring, contracts, payroll and tax filings and operational readiness for rapid market entry.

Puzzle Icon

Talent Acquisition & Onboarding

Securing Quality Talent: We go beyond job boards to source specialised, high-impact professionals through targeted networks, ensuring technical expertise and cultural fit.

Holistic Talent Management: We manage the entire employee journey, from sourcing and recruitment to onboarding and integrating new talent with your GCC’s culture and strategic goals.

Enhancing Employee Experience: We provide world-class onboarding through structured induction, role alignment and continuous support to drive early productivity and engagement.

Puzzle Icon

HR, Finance & Compliance Enablement

End-to-end People Framework: We design and implement complete human capital frameworks for performance, learning, and engagement, ensuring alignment and motivation from day one.

Integrated Financial Backbone: We integrate and streamline payroll, benefits, financial reporting, and budgeting structures to deliver clarity, efficiency, and scalable ROI.

Bulletproof Compliance: We manage statutory, labour, and tax compliance end-to-end, ensuring audit-readiness, risk reduction, and full regulatory alignment.

Puzzle Icon

Infrastructure Deployment & Operational Readiness

Tailored Workspace Solutions: We deploy tailored offices or coworking spaces aligned with team size, functions, and global HQ design standards.

Robust Network Deployment: We implement secure IT systems, networks, and collaborative tools with advanced security protocols to support seamless global operations.

Engineering for Long-term Scalability: We build resilient infrastructure that evolves with your GCC, ensuring business continuity and uninterrupted expansion.

From Launch to Lasting Impact – Once functional, your GCC isn’t just a hub but a continuously evolving engine driving innovation, performance, maximizing your operational ROI and fueling business growth.

Puzzle Icon

Employee Lifecycle Management

Nurturing Team Excellence: We manage the complete employee journey — from onboarding to performance, learning, and retention — to ensure high engagement, motivation and cultural alignment.

Developing Future Leaders: We build your next generation of leaders through structured programs and engagement initiatives, fostering loyalty and ensuring knowledge continuity. We build your next generation of leaders through structured programs and engagement initiatives, ensuring long-term knowledge continuity.

Leveraging Data-driven Insights: We apply data-driven workforce analytics to reduce attrition, boost satisfaction, and position your GCC as an employer of choice.

Puzzle Icon

Operational Excellence & Process Optimization

Driving Performance Gains: We monitor workflows, KPIs, and processes to identify and eliminate inefficiencies, delivering measurable performance gains.

Maximizing Operational ROI: We standardize and automate processes to reduce costs and enhance long-term operational ROI.

Maintaining Global Competitiveness: We conduct periodic reviews and benchmarking against global standards to enhance cost efficiency, output quality, and strategic responsiveness.

Puzzle Icon

Business Ecosystem Oversight

Guarantee Audit-readiness: We oversee statutory, labor, and industry regulations to ensure full compliance and audit readiness of your GCC.

Optimize Your Ecosystem: We strategically manage your network of vendors to optimize cost, quality, and innovation, while maintaining strong contractual governance.

Enable Agile Decisions: Our comprehensive reporting provides full visibility into operational, financial, and compliance risks, enabling quick and informed leadership decisions.

Puzzle Icon

Infrastructure Maintenance & Support

Achieve Operational Excellence: We make sure all physical and digital infrastructure are optimized for seamless operations and data security.

Move Up the Global Value Chain: We partner with you to strategically evolve your GCC, transforming it from a delivery hub into a centre for innovation and high-impact functions such as R&D and analytics.

Powering Future Growth: We empower you to establish Centres of Excellence (CoE) and provide guidance to scale operations effectively, strategically securing lasting competitive advantage.

Engagement Models

Choose the Engagement Model that fits with your India Strategy
1
GCC-as-a-Service (GaaS)

Launch a ready-to-run GCC immediately, with plug-and-play infrastructure and talent, on a flexible subscription basis.

2
EOR-to-GCC Pathway

Enter India fast via OBOX’s EOR solution, and transition seamlessly into your own Captive or COPO GCC when ready.

3
Build-Operate-Transfer (BOT)

Let OBOX build, operate, and hand over a fully functional GCC, transferring ownership when you’re ready.

4
FLEXI Model

Mix and match functions between OBOX and your leadership team for a hybrid GCC model that balances control, efficiency, and cost.

The Experts Driving Your Success

Hemal Jobanputra

Hemal Jobanputra

Business Expansion & HR Services Expert

Sanjeev Kamdar

Sanjeev Kamdar

Cross-Border Structuring & Regulatory Expert

Selvan Xavier

Selvan Xavier

Business Strategy & Process Transformation Expert

Pragya Sharma

Pragya Sharma

People Excellence & GCC Operations Expert

Our Success Stories

FLEXI Model Fuels Rapid India Scale for U.S. Insights Firm

FLEXI Model Fuels Rapid India Scale for U.S. Insights Firm

Read More
OBOX Fast-Tracks UK SaaS Growth in India

OBOX Fast-Tracks UK SaaS Growth in India

Read More
How OBOX Brought a European Vision to Life

How OBOX Brought a European Vision to Life

Read More

FAQs

Need Some Help, Here We’re

A Global Capability Centre is a wholly-owned subsidiary established by multinational organizations to centralize critical business functions in strategic offshore locations like India. Unlike outsourcing, GCCs provide companies with direct control over operations, intellectual property, and talent while delivering substantial cost efficiencies and access to specialized skills. At OBOX, we help you establish GCCs that become innovation engines rather than just cost centres.

India offers the world's largest English-speaking talent pool, robust digital infrastructure, favorable government policies, and significant cost advantages — typically 50-60% lower operational costs compared to Western markets. With over 1,600 existing GCCs employing 1.9 million+ professionals, India provides a mature ecosystem that supports rapid scaling and seamless global operations.

A GCC is an owned extension of your business, situated offshore, where you have a direct control over processes, talent, intellectual property, and business culture. Conversely, in traditional outsourcing, the responsibility of delivery and day-to-day operations is passed over to a third-party vendor, often limiting visibility and control over outcomes. GCCs are designed for long-term capability building, innovation, and strategic alignment with the core values of your organization — while outsourcing is mostly associated with cost reduction and filling immediate resource gaps.

Timelines vary by model: EOR-to-GCC can begin operations within 2-4 weeks, GaaS launches immediately, while full entity setup typically takes 3-6 months depending on regulatory approvals and infrastructure requirements. Our project management approach ensures transparent timelines with regular milestone updates throughout the process.

Organizations typically achieve 50-60% cost savings on operational expenses, with 3x-4x ROI within the first few years. Beyond direct cost benefits, GCCs provide value through improved efficiency, faster time-to-market, access to specialized skills, and enhanced innovation capabilities that drive long-term competitive advantage. 10. How do you ensure data security and intellectual property protection? 9 OBOX safeguards your GCC through a robust cybersecurity framework and industry-leading compliance practices. We use advanced data encryption, access controls, secure network architecture, and regular security audits to protect information at every layer. Our security measures align with international standards and Indian legal requirements, including corporate law, tax regulations, labor compliance, FEMA norms, and data protection laws like the IT Act and DPDP Act. We enforce comprehensive confidentiality protocols for intellectual property and industry-specific governance, alongside ongoing monitoring, proactive regulatory updates, and audit-readiness to keep your GCC fully compliant and secure — ensuring business continuity, regulatory confidence, and peace of mind.

We establish comprehensive KPI frameworks covering cost efficiency, productivity metrics, quality standards, innovation outputs, employee satisfaction, compliance scores, and strategic impact measurements. Regular benchmarking against industry standards and continuous performance reviews ensure your GCC delivers measurable value to global operations.

Yes, we specialize in seamless transitions from outsourcing to captive models. Our transition management includes knowledge transfer protocols, talent migration strategies, contract management, and phased implementation to ensure zero disruption to ongoing operations while capturing the benefits of direct control and ownership.

OBOX combines deep HR and business expansion expertise with proven GCC methodology, offering truly integrated solutions rather than fragmented services. Our 3D Framework, flexible engagement models, focus on SME and MSME segments, and commitment to long-term partnerships set us apart from purely consulting-focused or technology-only providers.

OBOX safeguards your GCC through a robust cybersecurity framework and industry-leading compliance practices. We use advanced data encryption, access controls, secure network architecture, and regular security audits to protect information at every layer. Our security measures align with international standards and Indian legal requirements, including corporate law, tax regulations, labor compliance, FEMA norms, and data protection laws like the IT Act and DPDP Act. We enforce comprehensive confidentiality protocols for intellectual property and industry-specific governance, alongside ongoing monitoring, proactive regulatory updates, and audit-readiness to keep your GCC fully compliant and secure — ensuring business continuity, regulatory confidence, and peace of mind.

Begin with a strategic consultation where we assess your objectives, evaluate optimal entry models, and develop a customized roadmap for your India expansion. Contact our GCC specialists to schedule an initial discussion and receive a preliminary feasibility assessment tailored to your specific requirements and timeline.

Let’s Transform Your Vision Into a High-Performing GCC

Meet Your India GCC Experts

Latest Blogs